FAQ

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  • What after-sales services does Liyuan Motor provide?

    We offer full lifecycle services:

    • Installation guidance: On-site technical support available

    • Technical training: Operation and maintenance training for your staff

    • Troubleshooting: Rapid response for on-site diagnosis and repair

    • Spare parts: Genuine parts supplied promptly

    Supported by our nationwide sales office network covering all major provincial capitals.

  • What could cause excessive vibration or noise after motor installation?

    Possible causes include:

    • Loose mounting foundation or anchor bolts

    • Coupling misalignment

    • Worn bearings or poor lubrication

    • Rotor imbalance

    • Phase loss or voltage imbalance

    Check mechanical installation first, then power supply quality, then bearing and rotor condition.

  • Does Liyuan Motor support customization? What is the process?

    Yes. We offer full customization – from power matching and mounting types to enclosure protection ratings. The process is: Requirement Communication → Solution Design → Solution Confirmation → Manufacturing → Quality Inspection → Logistics → After-Sales Service.